{"id":31196,"date":"2023-08-24T08:38:31","date_gmt":"2023-08-24T06:38:31","guid":{"rendered":"https:\/\/www.sowosz.com\/terms-and-conditions\/"},"modified":"2026-02-09T15:03:58","modified_gmt":"2026-02-09T14:03:58","slug":"obchodne-podmienky","status":"publish","type":"page","link":"https:\/\/www.sowosz.com\/sk\/obchodne-podmienky\/","title":{"rendered":"Obchodn\u00e9 podmienky"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"31196\" class=\"elementor elementor-31196 elementor-18427\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-96dd4b5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"96dd4b5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-46352e4\" data-id=\"46352e4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6871ebc elementor-widget__width-initial wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"6871ebc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-center\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">V\u0161eobecn\u00e9 obchodn\u00e9 podmienky (VOP)<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-dce-text-color=\"default\" class=\"elementor-element elementor-element-a994aae elementor-widget elementor-widget-wd_text_block\" data-id=\"a994aae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p><strong>Platn\u00e9 pre internetov\u00fd predaj na \u00fazem\u00ed Slovenskej republiky<\/strong><br \/><strong>Prev\u00e1dzkovate\u013e e\u2011shopu:<\/strong> P.P.U.H. <strong>SOWOSZ sp. z o.o.<\/strong><br \/><strong>S\u00eddlo:<\/strong> ul. Wadowicka 86, 32\u2011551 Jankowice, Po\u013esko<br \/><strong>NIP (PL):<\/strong> 628\u2011000\u201114\u201180<br \/><strong>REGON (PL):<\/strong> 0033445122<br \/><strong>E\u2011mail:<\/strong> <a href=\"mailto:stairs@sowosz.com\">stairs@sowosz.com<\/a><br \/><strong>Web:<\/strong> <a href=\"https:\/\/www.sowosz.com\/sk\/\">www.sowosz.com\/sk<\/a><br \/><strong>Telef\u00f3n:<\/strong> +48 33 841 25 59<br \/><strong>Poverenec pre OO\u00da (DPO):<\/strong> Kamil Sowa, <a href=\"mailto:biuro@sowosz.pl\">biuro@sowosz.pl<\/a><\/p><p>Sme po\u013esk\u00fd v\u00fdrobca bez organiza\u010dnej zlo\u017eky v SR. Tieto VOP upravuj\u00fa predaj na dia\u013eku (cez internet\/telefonicky) z\u00e1kazn\u00edkom v Slovenskej republike.<\/p><h3><strong>Defin\u00edcie<\/strong><\/h3><ul><li><strong>Pred\u00e1vaj\u00faci<\/strong> \u2013 P.P.U.H. SOWOSZ sp. z o.o.<\/li><li><strong>Z\u00e1kazn\u00edk\/Kupuj\u00faci<\/strong> \u2013 spotrebite\u013e alebo podnikate\u013e nakupuj\u00faci tovar.<\/li><li><strong>Spotrebite\u013e<\/strong> \u2013 fyzick\u00e1 osoba, ktor\u00e1 nenakupuje v r\u00e1mci podnikania.<\/li><li><strong>Tovar<\/strong> \u2013 schody a pr\u00edslu\u0161enstvo pon\u00fakan\u00e9 na <a href=\"http:\/\/www.sowosz.com\/sk\">www.sowosz.com\/sk<\/a>.<\/li><li><strong>Zmluva na dia\u013eku<\/strong> \u2013 zmluva uzavret\u00e1 bez s\u00fa\u010dasnej fyzickej pr\u00edtomnosti str\u00e1n, najm\u00e4 cez web\/telefonicky.<\/li><\/ul><h3><strong>Inform\u00e1cie o tovare a cen\u00e1ch<\/strong><\/h3><ol><li>Inform\u00e1cie na str\u00e1nke maj\u00fa povahu <strong>v\u00fdzvy na podanie ponuky<\/strong>. Zmluva vznik\u00e1 postupom uveden\u00fdm v \u010dasti 3.<\/li><li>Fotografie, vizualiz\u00e1cie a vide\u00e1 s\u00fa <strong>ilustra\u010dn\u00e9<\/strong>; podstatn\u00e9 s\u00fa parametre uveden\u00e9 v \u0161pecifik\u00e1cii.<\/li><li>Ceny s\u00fa uv\u00e1dzan\u00e9 v <strong>EUR<\/strong>, <strong>vr\u00e1tane DPH<\/strong> (ak je uplatnite\u013en\u00e1) a <strong>bez n\u00e1kladov na dopravu<\/strong>, ktor\u00e9 sa zobrazia pred potvrden\u00edm objedn\u00e1vky.<\/li><li>Pri produktoch \u201ena mieru\u201c sa kone\u010dn\u00e1 cena ur\u010duje <strong>individu\u00e1lne<\/strong> po ods\u00fahlasen\u00ed rozmerovo\u2011technick\u00fdch parametrov.<\/li><\/ol><h3><strong>Objedn\u00e1vka a uzavretie zmluvy<\/strong><\/h3><p><strong>Kan\u00e1ly objedn\u00e1vky:<\/strong> v\u00fdlu\u010dne cez <a href=\"https:\/\/www.sowosz.com\/sk\/\"><strong>www.sowosz.com\/sk<\/strong><\/a> alebo e\u2011mailom na <a href=\"mailto:stairs@sowosz.com\"><strong>stairs@sowosz.com<\/strong><\/a>.<\/p><ol><li><strong>A) E\u2011shop (\u0161tandardn\u00e1 konfigur\u00e1cia)<\/strong><\/li><\/ol><ol><li>Kupuj\u00faci vlo\u017e\u00ed Tovar do ko\u0161\u00edka na <a href=\"https:\/\/www.sowosz.com\/sk\/\">www.sowosz.com\/sk<\/a> a vypln\u00ed potrebn\u00e9 \u00fadaje.<\/li><li>Pred odoslan\u00edm objedn\u00e1vky sa zobraz\u00ed <strong>kompletn\u00e1 cena v EUR<\/strong> vr\u00e1tane DPH (ak je uplatnite\u013en\u00e1) a n\u00e1kladov na doru\u010denie; Kupuj\u00faci potvrd\u00ed obozn\u00e1menie sa s VOP a inform\u00e1ciami o odst\u00fapen\u00ed.<\/li><li>Aktiv\u00e1cia tla\u010didla <strong>\u201eobjedn\u00e1vka s povinnos\u0165ou platby\u201c<\/strong> (alebo rovnocenn\u00e9 jednozna\u010dn\u00e9 ozna\u010denie) predstavuje odoslanie z\u00e1v\u00e4znej objedn\u00e1vky.<\/li><li>Zmluva je uzavret\u00e1 okamihom doru\u010denia <strong>e\u2011mailov\u00e9ho potvrdenia objedn\u00e1vky<\/strong> od Pred\u00e1vaj\u00faceho.<\/li><\/ol><ol><li><strong>B) Individu\u00e1lna ponuka (schody na mieru)<\/strong><\/li><\/ol><ol><li>Z\u00e1kazn\u00edk za\u0161le rozmery\/po\u017eiadavky; Pred\u00e1vaj\u00faci za\u0161le e\u2011mailom <strong>cenov\u00fa ponuku<\/strong> so \u0161pecifik\u00e1ciou.<\/li><li>Ponuka obsahuje tla\u010didlo <strong>\u201eprij\u00edmam ponuku s povinnos\u0165ou platby\u201c<\/strong> (alebo rovnocenn\u00e9 jednozna\u010dn\u00e9 ozna\u010denie).<\/li><li>Po jej akcept\u00e1cii je Z\u00e1kazn\u00edk presmerovan\u00fd do zabezpe\u010den\u00e9ho port\u00e1lu <strong>system.sowosz.pl<\/strong>, kde <strong>dopln\u00ed faktura\u010dn\u00e9\/dodacie \u00fadaje<\/strong>, zvol\u00ed <strong>sp\u00f4sob platby<\/strong> a <strong>dopravy<\/strong>.<\/li><li>Zmluva je uzavret\u00e1 doru\u010den\u00edm <strong>e\u2011mailov\u00e9ho potvrdenia<\/strong> od Pred\u00e1vaj\u00faceho; pri tovare na mieru m\u00f4\u017ee by\u0165 po\u017eadovan\u00e1 <strong>z\u00e1loha<\/strong> (spravidla <strong>200\u2013250 EUR<\/strong>, resp. in\u00e1 dohodnut\u00e1 suma pod\u013ea typu schodov).<\/li><li><strong>Upozornenie:<\/strong> Tovar vyroben\u00fd na mieru je <strong>vyl\u00fa\u010den\u00fd<\/strong> z pr\u00e1va na odst\u00fapenie (pozri \u00a7 7).<\/li><\/ol><h3><strong>Platby<\/strong><\/h3><ol><li>Dostupn\u00e9 sp\u00f4soby:<ul><li><strong>Montonio<\/strong> (platobn\u00e1 br\u00e1na),<\/li><li><strong>bankov\u00fd prevod<\/strong> vopred<br \/>IBAN: <strong>PL13 1910 1048 2105 9924 9225 0002<\/strong><br \/>SWIFT\/BIC: <strong>WBKPPLPPXXX<\/strong>,<\/li><li><strong>dobierka<\/strong> \u2013 len ak je uveden\u00e9 pri objedn\u00e1vke (nie v\u017edy dostupn\u00e1).<\/li><\/ul><\/li><li>\u00dadaje pre prevod a pokyny k platbe s\u00fa zasielan\u00e9 v potvrden\u00ed objedn\u00e1vky.<\/li><\/ol><h3><strong>Dodanie<\/strong><\/h3><ol><li>Dodanie zabezpe\u010dujeme <strong>vlastnou dopravou<\/strong> alebo prostredn\u00edctvom <strong>kuri\u00e9rskej\/slu\u017eby prepravcu<\/strong>.<\/li><li>\u0160tandardn\u00fd \u010das dodania je <strong>3\u20136 t\u00fd\u017ed\u0148ov<\/strong>; presn\u00fd term\u00edn je v\u017edy uveden\u00fd pri pr\u00edslu\u0161nom produkte. Pri produktoch na mieru alebo pri nedostupnosti tovaru sa dohodne <strong>individu\u00e1lne<\/strong>.<\/li><li>Tovar je doru\u010dovan\u00fd <strong>k prahu<\/strong> na uveden\u00fa adresu; vnos do bytu\/domov <strong>nie je povinnos\u0165ou<\/strong> doru\u010dovate\u013ea.<\/li><li>Riziko \u0161kody prech\u00e1dza na Kupuj\u00faceho prevzat\u00edm tovaru. Dod\u00e1vame na celom \u00fazem\u00ed <strong>Slovenskej republiky<\/strong>.<\/li><\/ol><h3><strong>Kontrola z\u00e1sielky<\/strong><\/h3><p>Kupuj\u00faci je povinn\u00fd pri prevzat\u00ed skontrolova\u0165 neporu\u0161enos\u0165 obalu a po\u010det z\u00e1sielok. Pri zjavnom po\u0161koden\u00ed, ch\u00fdbaj\u00facom bal\u00edku alebo nes\u00falade s objedn\u00e1vkou odpor\u00fa\u010dame sp\u00edsa\u0165 <strong>z\u00e1pis o \u0161kode<\/strong> s kuri\u00e9rom a bezodkladne kontaktova\u0165 Pred\u00e1vaj\u00faceho.<\/p><h3><strong>Pr\u00e1vo Spotrebite\u013ea na odst\u00fapenie od zmluvy<\/strong><\/h3><ol><li>Spotrebite\u013e m\u00f4\u017ee bez uvedenia d\u00f4vodu odst\u00fapi\u0165 od zmluvy uzavretej na dia\u013eku do <strong>14 dn\u00ed<\/strong> odo d\u0148a prevzatia tovaru.<\/li><li>Na uplatnenie pr\u00e1va sta\u010d\u00ed zasla\u0165 jednozna\u010dn\u00e9 vyhl\u00e1senie e\u2011mailom alebo po\u0161tou; pou\u017eitie formul\u00e1ra nie je povinn\u00e9.<\/li><li>Spotrebite\u013e je povinn\u00fd zasla\u0165 tovar sp\u00e4\u0165 najnesk\u00f4r do <strong>14 dn\u00ed<\/strong> od odst\u00fapenia; n\u00e1klady na vr\u00e1tenie zn\u00e1\u0161a Spotrebite\u013e, ak nebolo dohodnut\u00e9 inak. Ak vzh\u013eadom na povahu tovaru <strong>nie je mo\u017en\u00e9 vr\u00e1ti\u0165 tovar be\u017enou po\u0161tou<\/strong>, Spotrebite\u013e zn\u00e1\u0161a <strong>priame n\u00e1klady na vr\u00e1tenie<\/strong> tak\u00e9hoto tovaru; inform\u00e1ciu o <strong>odhadovan\u00fdch n\u00e1kladoch<\/strong> poskytneme v ko\u0161\u00edku pred odoslan\u00edm objedn\u00e1vky alebo na vy\u017eiadanie.<\/li><li>Pred\u00e1vaj\u00faci vr\u00e1ti v\u0161etky prijat\u00e9 platby vr\u00e1tane n\u00e1kladov na <strong>\u0161tandardn\u00e9<\/strong> doru\u010denie do <strong>14 dn\u00ed<\/strong> od doru\u010denia odst\u00fapenia; vr\u00e1tenie m\u00f4\u017ee by\u0165 zadr\u017ean\u00e9 do doru\u010denia tovaru sp\u00e4\u0165 alebo predlo\u017eenia dokladu o odoslan\u00ed.<\/li><li>Spotrebite\u013e zodpoved\u00e1 za <strong>zn\u00ed\u017eenie hodnoty<\/strong> tovaru v d\u00f4sledku manipul\u00e1cie nad r\u00e1mec potrebn\u00fd na zistenie povahy, vlastnost\u00ed a funk\u010dnosti.<\/li><li><strong>V\u00fdnimka \u2013 tovar vyroben\u00fd na mieru:<\/strong> Pr\u00e1vo na odst\u00fapenie sa <strong>nevz\u0165ahuje<\/strong> na tovar vyroben\u00fd pod\u013ea <strong>\u0161pecifik\u00e1ci\u00ed Spotrebite\u013ea<\/strong> alebo jednozna\u010dne <strong>personalizovan\u00fd<\/strong> (napr. schody na mieru).<\/li><\/ol><h3><strong>Adresa pre vr\u00e1tenie tovaru:<\/strong><\/h3><p>P.P.U.H. SOWOSZ sp. z o.o., ul. Wadowicka 86, 32\u2011551 Jankowice, Po\u013esko.<\/p><h3><strong>Zodpovednos\u0165 za vady \u2013 reklam\u00e1cie<\/strong><\/h3><ol><li>Pred\u00e1vaj\u00faci zodpoved\u00e1 za vady, ktor\u00e9 sa prejavia do <strong>24 mesiacov<\/strong> od prevzatia tovaru (pri pou\u017eitom tovare m\u00f4\u017ee by\u0165 lehota primerane skr\u00e1ten\u00e1, ak je to uveden\u00e9 v ponuke).<\/li><li>Kupuj\u00faci m\u00f4\u017ee po\u017eadova\u0165 najm\u00e4 opravu, v\u00fdmenu, primeran\u00fa z\u013eavu alebo odst\u00fapenie od zmluvy, ak ide o podstatn\u00e9 poru\u0161enie.<\/li><li>Reklam\u00e1ciu uplatnite e\u2011mailom alebo p\u00edsomne; uve\u010fte popis vady, \u010d\u00edslo objedn\u00e1vky a kontaktn\u00e9 \u00fadaje.<\/li><li>Pred\u00e1vaj\u00faci vyd\u00e1 <strong>potvrdenie<\/strong> o uplatnen\u00ed reklam\u00e1cie (e\u2011mailom) a vybav\u00ed ju <strong>bez zbyto\u010dn\u00e9ho odkladu<\/strong>, najnesk\u00f4r do <strong>30 dn\u00ed<\/strong> od uplatnenia; po m\u00e1rnom uplynut\u00ed lehoty m\u00e1 Spotrebite\u013e pr\u00e1va ako pri neodstr\u00e1nite\u013enej vade.<\/li><li>Reklam\u00e1cie po\u0161kodenia v preprave sa posudzuj\u00fa najm\u00e4 na z\u00e1klade <strong>z\u00e1pisu o \u0161kode<\/strong> vyhotoven\u00e9ho pri prevzat\u00ed.<\/li><\/ol><h3><strong>Zodpovednos\u0165 a vy\u0161\u0161ia moc<\/strong><\/h3><p>Strany nenes\u00fa zodpovednos\u0165 za nesplnenie povinnost\u00ed sp\u00f4soben\u00e9 okolnos\u0165ami <strong>vy\u0161\u0161ej moci<\/strong> (napr. pr\u00edrodn\u00e9 udalosti, v\u00fdpadky siet\u00ed, vojnov\u00e9 udalosti) po dobu trvania t\u00fdchto okolnost\u00ed; povinn\u00e1 je okam\u017eit\u00e1 inform\u00e1cia druhej strany.<\/p><h3><strong>Mimos\u00fadne rie\u0161enie sporov (ADR)<\/strong><\/h3><ol><li>Spotrebite\u013e sa m\u00f4\u017ee obr\u00e1ti\u0165 na <strong>Slovensk\u00fa obchodn\u00fa in\u0161pekciu (SOI)<\/strong> alebo in\u00fd pr\u00edslu\u0161n\u00fd subjekt ADR pod\u013ea osobitn\u00fdch predpisov.<\/li><li>Pred\u00e1vaj\u00faci uprednost\u0148uje mimos\u00fadne rie\u0161enie sporu; kontakt: <a href=\"mailto:stairs@sowosz.com\"><strong>stairs@sowosz.com<\/strong><\/a>.<\/li><\/ol><h3><strong>Rozhodn\u00e9 pr\u00e1vo a s\u00fady<\/strong><\/h3><p>Zmluvn\u00fd vz\u0165ah sa riadi pr\u00e1vom <strong>Po\u013eskej republiky<\/strong>; t\u00fdm <strong>nie s\u00fa dotknut\u00e9 kogentn\u00e9 pr\u00e1va Spotrebite\u013ea<\/strong> pod\u013ea pr\u00e1va Slovenskej republiky. Spory bude mo\u017en\u00e9 rie\u0161i\u0165 pred s\u00fadmi pod\u013ea pr\u00edslu\u0161n\u00fdch pravidiel E\u00da o pr\u00edslu\u0161nosti a ochrane spotrebite\u013ea.<\/p><h3><strong>Z\u00e1vere\u010dn\u00e9 ustanovenia<\/strong><\/h3><ol><li>Pred\u00e1vaj\u00faci si vyhradzuje pr\u00e1vo na primeran\u00e9 zmeny VOP; aktu\u00e1lne znenie je v\u017edy na <a href=\"https:\/\/www.sowosz.com\/sk\/\">www.sowosz.com\/sk<\/a>.<\/li><li>Tieto VOP nadob\u00fadaj\u00fa \u00fa\u010dinnos\u0165 d\u0148om <strong>16. 09. 2025<\/strong>.<\/li><li>V ot\u00e1zkach neupraven\u00fdch t\u00fdmito VOP sa pou\u017eij\u00fa najm\u00e4 predpisy SR o ochrane spotrebite\u013ea, elektronickom obchode a ob\u010dianskopr\u00e1vne predpisy.<\/li><\/ol><h3><strong>Pr\u00edlohy<\/strong><\/h3><ul><li><strong>Vzorov\u00fd formul\u00e1r na odst\u00fapenie od zmluvy<\/strong> (na vy\u017eiadanie e\u2011mailom).<\/li><\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>V\u0161eobecn\u00e9 obchodn\u00e9 podmienky (VOP) Platn\u00e9 pre internetov\u00fd predaj na \u00fazem\u00ed Slovenskej republikyPrev\u00e1dzkovate\u013e e\u2011shopu: P.P.U.H. SOWOSZ sp. z o.o.S\u00eddlo: ul. Wadowicka<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-31196","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Obchodn\u00e9 podmienky - Dreven\u00e9 schody SOWOSZ \u2013 priame a zabiehov\u00e9 schody od v\u00fdrobcu<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sowosz.com\/sk\/obchodne-podmienky\/\" \/>\n<meta property=\"og:locale\" content=\"sk_SK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Obchodn\u00e9 podmienky - Dreven\u00e9 schody SOWOSZ \u2013 priame a zabiehov\u00e9 schody od v\u00fdrobcu\" \/>\n<meta property=\"og:description\" content=\"V\u0161eobecn\u00e9 obchodn\u00e9 podmienky (VOP) Platn\u00e9 pre internetov\u00fd predaj na \u00fazem\u00ed Slovenskej republikyPrev\u00e1dzkovate\u013e e\u2011shopu: P.P.U.H. 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